Privacy Policy

At dianemccormick.co.uk we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit our website, place an order, or contact us.

1. About Us

This website is owned and operated by [Artist’s Name], a ceramic artist based in Northern Ireland, UK.

If you have any questions about your data or this policy, you can contact us at:

Email: info@dianemccormick.co.uk
Phone: 07933796060

 

2. What Information We Collect

We collect the following types of personal data:

• Identity Data: Your name

• Contact Data: Email address, billing/delivery address, phone number (if provided)

• Transaction Data: Details of your orders and payments

• Technical Data: IP address, browser type, and pages visited (via cookies or analytics tools)

• Commission Details: Information you provide when discussing or ordering custom pieces

 

3. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Respond to commission enquiries

• Communicate with you about your purchase or commission

• Improve our website and customer experience

• Comply with legal and tax obligations

We do not sell or rent your data to third parties.

 

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Contract: To fulfill your order or commission

• Legal obligation: For record keeping, tax, and accounting

• Consent: When you sign up to our newsletter or submit a contact form

• Legitimate interest: To improve our site and service

 

5. How We Store & Protect Your Data

Your data is stored securely and only accessible by the artist and any trusted service providers (e.g., payment processors, web hosting).

We take appropriate steps to protect your data from loss, misuse, and unauthorised access.

 

6. Sharing Your Information

We only share your data with third parties when necessary:

• Payment providers (e.g. Stripe, PayPal) to process transactions

• Shipping carriers to deliver your order

• Website and IT providers to help run the site securely

• Legal authorities if required by law
  

7. Intellectual Property

Under data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (unless we’re legally required to keep it)

• Object to or restrict processing in certain circumstances

• Withdraw consent (e.g., for marketing emails)

To exercise your rights, contact us at info@dianemccormick.co.uk.

 

8. Cookies

Our website uses cookies to improve functionality and collect anonymous usage data. You can control cookie preferences in your browser settings.

9. Data Retention

We keep your personal data only as long as necessary—for example:

• Order and payment details: kept for 6 years for tax/legal reasons

• Email communications: kept as long as needed to manage your enquiry or commission

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.